Remove user from group using update sets

Mr-Pontus
Tera Contributor

Hi

 

So I have a group that have some users that should not be in the group anymore, and I have to make the changes in the developer instance, and migrate it through update sets to the test instance. I have tried to remove them and add the group to the update set, but the group members are not captured. I have also tried to add the users to the update set, and I have not been able to capture the change on the sys_user_grmember.list since once they are removed from the list I can't capture the change.. Does anyone have any idea on what to do?

 

Regards

Pontus

7 REPLIES 7

Haha yeah that does seem like a bit of overkill, specially since we initially where to add all of the group members in the first place.. Seems like there is no quick fix for this

"dont know snow at all"

 

I thought this was about ServiceNow? snow is something completely different 🙃

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Dipu Joy
ServiceNow Employee
ServiceNow Employee
Update sets are intended for configuration purposes and not for data. The use of third-party tools to capture data in update sets from tables (which are not extended from sys_metadata OOB) can be detrimental, as the business rules (BRs) for data manipulation will not function with update sets. Since update sets are backend transactions, they do not trigger the data flow via BR (role/group inheritance), potentially leading to orphan records.

 

To transfer data and maintain relationships from related tables, please use Import XML. The relevant tables are listed in the Knowledge Base section How can I exclude and Preserve Users, Roles, and Groups?