Can we redirect approvals?

[ashwinipingle]

Dear flow experts,

How can we re-direct the approvals from one approver to another?

Best Regards,

Ashwini Pingle

[ashwinipingle]

One approver has 3 approval records (sysapproval_approver table) which he has to approve. Unfortunately he left the company. So we need to assign this to his replacement. We do not want to go through re-initiating the workflow. Is there a way to re-assign the earlier approver with his new replacement approver?

The approval is for project (pm_project)

[Dr Atul G- LNG]

Hi @ashwinipingle 

Once an approval is triggered we can't do any thing, means you need to manually add a new approver .not sure a new approval will get email and system will add any validation. It's all manual work. Best is cancel old approval and trigger again by adding a new one.

[yashkamde]

Hello @ashwinipingle ,

we can redirect approvals like 1st approach we have that in Flow designer whenever we ask for approval and it is not appoved within desired time so below we can automate or redirect it to another..

If not approved then automatically the state becomes cancelled so then use this,

Also the 2nd approach suggested by @Dr Atul G- LNG  will work in case of user absence.

If my response helped, mark as helpful and accept the solution..

[ashwinipingle]

currently how to fix the pending approvals? The workflow modification that you suggested - will it apply to current approval records?

[yashkamde]

Yes it will be applied to the approvals records which are associated with the same flow.

and about the pending approvals, if they are not approve within your desired time the approvals will be redirected as per the below step I attached to my response..