How do I ask a question in the Community?

Tommy SN Sahlin
Kilo Sage

‎09-06-2023 12:24 AM

Hi all,

 

I have a question regarding the ServiceNow Community itself.

 

Maybe it's just me, but nowadays it seems near to impossible in choosing a Location, Forum, Category etc. There are hundreds of choices and they are nestled in a hierarchical structure, and they are MANDATORY. I never know what to choose, where to find it, what effect it will have on my post being searchable, findable etc. I click up and down and around, and finally just choose what seems to be a best guess.

 

Again, maybe it's just me. Or is there a course, video, learning path or something that helps you understand how to categorize here in the community? Something like a "ServiceNow Community for Dummies"...

 

thanks, hoping for some guidance  /Tommy

 
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7 REPLIES 7

AndersBGS
Tera Patron

‎09-06-2023 12:36 AM

Hi @Tommy SN Sahlin ,

 

I have never come across a "Servicenow Communityt for Dummies", but at least I located your question. 😉 I don't think that there is a best practice and I do just like you - look through the different product hubs / discussions, and finally locate the best place. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

AndersBGS
Tera Patron
In response to AndersBGS

‎09-07-2023 05:52 AM

Hi @Tommy SN Sahlin ,

 

If my answer has helped with your question, please mark my answer as accepted solution. 

 

best regards

Anders

0 Helpfuls

Fevzi Yerlikaya
Tera Contributor

‎09-29-2023 01:51 PM

There aren't any strict rules. Just post on the forums that you feel your post relates more to.

0 Helpfuls