How do I ask a question in the Community?

[Tommy SN Sahlin]

Hi all,

I have a question regarding the ServiceNow Community itself.

Maybe it's just me, but nowadays it seems near to impossible in choosing a Location, Forum, Category etc. There are hundreds of choices and they are nestled in a hierarchical structure, and they are MANDATORY. I never know what to choose, where to find it, what effect it will have on my post being searchable, findable etc. I click up and down and around, and finally just choose what seems to be a best guess.

Again, maybe it's just me. Or is there a course, video, learning path or something that helps you understand how to categorize here in the community? Something like a "ServiceNow Community for Dummies"...

thanks, hoping for some guidance  /Tommy

[AndersBGS]

Hi @Tommy SN Sahlin ,

I have never come across a "Servicenow Communityt for Dummies", but at least I located your question. 😉 I don't think that there is a best practice and I do just like you - look through the different product hubs / discussions, and finally locate the best place. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[AndersBGS]

Hi @Tommy SN Sahlin ,

If my answer has helped with your question, please mark my answer as accepted solution. 

best regards

Anders

[Aman Kumar S]

Hi @Tommy SN Sahlin 

You can refer to below link, should help you out:

https://www.servicenow.com/community/developer-forum/article-on-how-to-post-a-question-in-new-commun...

[Fevzi Yerlikaya]

There aren't any strict rules. Just post on the forums that you feel your post relates more to.