Trying to access a KB article to do some troubleshooting, and it looks like I am unable to access the link because my ServiceNow ID is disallowed.Am looking at https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0955126 but it does...
Good day all, I am new to ServiceNow and need some help please. I am sure my question has already been answered somewhere but I am not able to find any helpful info, maybe I am not looking hard enough. I need to create ServiceNow groups with certa...
I've created a Document ID field following the Creating a Document ID field wiki article. In my case I made my u_document_id field dependent on my u_table field, which I made a choice list of two values: cmn_location and service_offering. I was h...
We're a small company of just over 100 employees serving higher education IT needs. Help Desk functions are distributed among several divisions. We're planning to start with Incident/ServiceCatalog and expand later. How good of a fit is ServiceNo...
