I can't get my PDI out of hibernation
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‎02-13-2023 07:59 AM
I've been trying to get my PDI to wake up for the last week, and all I can seem to get is the "Waking up instance" message with a spinning wheel. I hadn't had a chance to back up some work on it because I was actively working on it - but now I'm being warned that due to inactivity (although I JUST got the email, and it says I'm losing the instance yesterday). What am I doing wrong that is preventing me from being able to properly wake up my instance?
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‎11-13-2024 02:54 AM
It sounds frustrating when you can’t get your PDI out of hibernation! Have you tried restarting your device or checking for any updates? You might find helpful solutions at https://spotivibe.org/ as they cover a lot of troubleshooting tips for common issues.
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‎07-01-2025 12:36 AM
Clear your browser cache and cookies, then try accessing your PDI in an incognito/private window. If the "Waking up instance" spinner persists, log into your ServiceNow Developer account, release the current instance, and request a new one. Unfortunately, unrecovered instances after expiration cannot be restored, so regular backups are essential.
