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Prompts for Microsoft Copilot Studio Integration

HarshithaR17551
Kilo Contributor

We have tried integrating Servicenow with microsoft copilot  studio. And after connecting  copilot studio with servicenow, whenever we are trying to add some prompts to the agent we are not receiving any data . What might be the issue or where can we find the configuration for this ?

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @HarshithaR17551 

 

check KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3008495

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti