"Record Producer does not exist error" on catalog builder

gfdfgfdgdfgfd · ‎11-29-2023

Hello,

I designed a catalog item using the catalog builder application, however each time I tried editing the catalog item, I receive a message "record producer does not exist". I tried creating new catalog item but returned same message. I am using the Utah version PDI.

How do i fix this issue?

AshishKM · ‎11-29-2023

Hi @gfdfgfdgdfgfd ,

Have you created a catalog item or record producer, share the some screen shots.

-Thanks,

AshishKMishra

Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Dr Atul G- LNG · ‎11-29-2023

Hi @gfdfgfdgdfgfd

Could you plz provide some screen shot to see where you are getting error.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Danish Bhairag2 · ‎11-29-2023

Hi @gfdfgfdgdfgfd ,

Did u publish ur catalog item?

By default in catalog builder there is a OOTB where state is published n empty. So If ur catalog item is in draft state it won't be visible. Try changing the filter on the state n check or publish the flow n then edit it again.

Thanks,

Danish