Hello All,I'm woking on the Virtaul agent configuration for one of my client and in the is slight difference in the option that I'm w.r.t. my PDI.Inside Conversation Interface> Setting is the option to get VA setup option which I can see in PDI but n...
Hi Folks, The flow should trigger whenever the ‘Additional Comments’ field is updated, regardless of whether the update is made through the incident form or via email. when ever I'm trying to update the comments via incident form it is triggering the...
Hi All, I try to solve the Lab 4.0 from On-demand Course - Virtual Agent Implementation, but when I open Virtual Agent > Designer , it never loaded, see printscreen: How Can I solve the problem?
Hello all, I am trying to complete the Branding Virtual Agent lab, name of the LAB: Virtual Agent Implementation, Client Configuration, Web Client Branding - LAB 2.1. Even if I followed the steps over and over again, I have the following error: Did ...
Hey there! In my client's Prod instance, they have created one user account for me to configure some features with admin access. Within same customers Dev environment, there is no user account that was created for me in the Prod instance or synced wi...
I have a requirement wherein I need OOB Activity Stream @Mention Email notification to be visible under activity stream of CR/RITM/SCTASK. While I am mentioning anyone in CHG/RITM/SCTASK .I am able to recieve mail in inbox and email logs, but it is ...
I created a created and a form and my ui actions are not being recorded on the form.I see ui actions are not visible when i try to search in configure..can someone help?
Hi ,It looks like my instance is offline, can anyone help me on this ?
Hello Community, I was trying to understand Knowledge Blocks usage across industries and trying to prioritize their application.I see two main, distinct use cases for Knowledge Blocks. Both provide significant value, but I am seeking insight into whi...
I'm struggling to understand what ServiceNow CRM is. I get the impression that it is not a stand alone product rather offered as part of ServiceNow CSM?
I'm fairly new poster, I suppose, but it seems all my questions are getting moderated. Is this because I'm new, or someone reported me, etc? I ask because it just slows the whole process down.
There are many overlaying Alerts in the Now and CSM product. One example is when saving a List. There is a green ribbon that appears on the screen. These alerts are laid over buttons on screen and DEMAND action, when their purpose is only to inform t...
Hi all, I’m working on a Service Portal landing page that loads multiple widgets. Each widget executes a server script that calls a SailPoint API using a sn_ws.RESTMessageV2 instance. I’m noticing that every RESTMessage execution is generating a ne...
Good afternoon: My name is Myah Johnson, and I would like to become a beginner to mid-level System Administrator. Is there an HR Manager hiring for this kind of position? If so, please email me directly at complianceprofessionalmj@gmail.com. Thanks.
Hello community, I am taking the Welcome to ServiceNow course - but I perform the tasks and some of them do not validate their execution. So I can't finish this course and add it to my resume. Any suggestions?
