Hi community,I am currently working on dispute management for a client. We're currently working on a way to configure new questions on the questionnaire flow step. I was wondering if these configured questions would still get sent to VROL despite the...
I have created a number of IH-ETLs in my scoped application using a certain Discovery Source. I want to change the Discovery Source to some other already defined in sys_choice table. Is this possible in the same scoped application? I want to reduce m...
I have a catalog item where we want to restrict the size of all attachments to 12 MB total. I tried using the attachment variable, but it only allows the selection of ONE attachment. I want the ability to add multiple attachments using the built-in...
I've been trying to get my PDI to wake up for the last week, and all I can seem to get is the "Waking up instance" message with a spinning wheel. I hadn't had a chance to back up some work on it because I was actively working on it - but now I'm bein...
Hi community, thanks for the previous help but now how do I share Badges on Credly?
Hello everyone, I wanted to share that I’ll be stepping away from the ServiceNow Community for the time being. I’ve become increasingly concerned about how the platform is being managed—specifically, the lack of consistent rules, oversight, and chec...
Dear SPM Experts,We are using projects (pm_project) and have put an ACL which allows write operation to project only if the user is in the project manager (project_manager) or project owner (assigned_to) or admin (project_admins custom field). When p...
Hello, I have to add an Employee ID field to a catalog item. I have two questions: 1. I created a variable titled "Employee ID", I made the Type "Look up Select Box", I referenced the Sys-user table, I selected "Sys ID" for the Lookup value field ...
When a search query is entered, the search should happen on all the columns available on the customer or supplier charges tab depending on whichever is active and the rows below should refresh to show only the matched results.It should be an universa...
When selecting a data type for a field that will be displayed on a form, which of the following statements is not correct?A. Use the String data type for a free-form text fieldB. Use the Phone Number data type to automate phone number data validation...
Hello Team, We are interested in signing up for ServiceNow Partnership for our organisation : Knot Solutions. Do connect us with your partner management team or relevant team for support. BR/AparnaKnot Solutions
Is the servicenow Currently down?
I'm the Sr IT asset manager for St Jude and we're prepping for HAM implementation. For those who've done this, how did you prepare your teams regarding change management, process changes/updates, general education?So far, we've done:Team leads/manag...
Hello, I created a catalog item and one of the fields is to "Add Access" or "Remove Access". If "Add Access" is selected create a UI ACTION – a field labeled “Add Access for these locations” displays. The field should Reference the Location table a...
Here’s a refined version of your community post that covers both Beth and Fred’s issues, matches the official exercise, and clearly states the expected vs. actual behavior:Title:NeedIt Users and Admins seeing unexpected modules during Roles and Group...
