Hi everyone, I’m working on integrating Cisco Webex with ServiceNow using the Notify Webex Connector. I’ve set up the plugin and created OAuth credentials with a service account in our test environment. However, I’d like some guidance on best practic...
How to schedule Survey Report along with Incident Number of their respective Survey Response records ? Is it through asmt_metric_result table or any other table and How?
Hello All,I’m looking for guidance on how to enable the Coral theme in our instance after upgrading from Xanadu to Zurich. I’ve searched through available articles but haven’t found anything that directly addresses this.Any help or pointers would be ...
I've been in the ServiceNow ecosystem since 2016 and on the forums, through various company emails of which I have lost access to. And I come to the forums to stay sharp by helping fellow community members where I can, So it's frustrating to see 4 my...
I have a catalog item where we want to restrict the size of all attachments to 12 MB total. I tried using the attachment variable, but it only allows the selection of ONE attachment. I want the ability to add multiple attachments using the built-in...
This has been a long time weakness of this tool and for large enterprise customers, it is a real pita. Let's pretend I have 50 incidents I want to close all at once. The product fails to allow this in the UI. Sure, if I had the right credentials, I...
I’m building a custom app where a Record Producer creates a record in a custom table (not extending task). I’m configuring approvals via Flow Designer and showing progress with stages. Both a “record” on my custom table and a “task” record have a sta...
For Record Producer intake, SLAs and approvals are configured on the custom table. Stage-level time targets are supported, but task-level metrics do not exist unless a task schema is built. For Catalog Items, task-level SLAs and catalog approvals are...
IssueI have a workflow with multiple parallel approval branches (e.g. Microsoft, Apple, Google - just examples). When these run simultaneously, the approval users get mixed up between the different approval tasks.For example:Microsoft users appear in...
Hello I wish to participate in Executive Circle meet in mumbai - Adapting to a Changing World: How Business and Digital Leaders are Responding to AI that is held onSeptember 26, 2024. Any Idea how can I
Hi, I am an IT worker that signs in to servicenow through SSO. which of the apps would be appropriate to use?I have been able to log in to my service now, but gives me no options to see tickets, only put new ones in. the mobile web experience is rea...
The software group is investigating similar incidents and will respond when they have a resolution.
Community is a great resource. I can ask questions, and get help. But how can I contribute? I have insights, knowledge, and experience from the last 13 years in the ServiceNow space and knowledge from the current project. I would like to share. But I...
When I am doing the following steps, I get error message: Employee Profiles can be generated for active users only. My record is active. Heres the info I have entered below: Any suggestions?
Hi all,Currently I have been experiencing the issue related to enterprise application while using Now Mobile - Intune or ServiceNow Agen - Intune app. Note: Apps are MAM enabled. When I try accessing this two applications on Android, it doesn't seems...
