Hello everyone, I wanted to share that I’ll be stepping away from the ServiceNow Community for the time being. I’ve become increasingly concerned about how the platform is being managed—specifically, the lack of consistent rules, oversight, and chec...
Dear SPM Experts,We are using projects (pm_project) and have put an ACL which allows write operation to project only if the user is in the project manager (project_manager) or project owner (assigned_to) or admin (project_admins custom field). When p...
Hello, I have to add an Employee ID field to a catalog item. I have two questions: 1. I created a variable titled "Employee ID", I made the Type "Look up Select Box", I referenced the Sys-user table, I selected "Sys ID" for the Lookup value field ...
When a search query is entered, the search should happen on all the columns available on the customer or supplier charges tab depending on whichever is active and the rows below should refresh to show only the matched results.It should be an universa...
When selecting a data type for a field that will be displayed on a form, which of the following statements is not correct?A. Use the String data type for a free-form text fieldB. Use the Phone Number data type to automate phone number data validation...
Hello Team, We are interested in signing up for ServiceNow Partnership for our organisation : Knot Solutions. Do connect us with your partner management team or relevant team for support. BR/AparnaKnot Solutions
Is the servicenow Currently down?
I'm the Sr IT asset manager for St Jude and we're prepping for HAM implementation. For those who've done this, how did you prepare your teams regarding change management, process changes/updates, general education?So far, we've done:Team leads/manag...
Hello, I created a catalog item and one of the fields is to "Add Access" or "Remove Access". If "Add Access" is selected create a UI ACTION – a field labeled “Add Access for these locations” displays. The field should Reference the Location table a...
Here’s a refined version of your community post that covers both Beth and Fred’s issues, matches the official exercise, and clearly states the expected vs. actual behavior:Title:NeedIt Users and Admins seeing unexpected modules during Roles and Group...
Hi,I'm on Zurich and wondering if there's any info on how the Meta Description field should be populated in SNOW Knowledge Articles; from digging around some posts that are several years old I've found that generally it seems to be used for SEO for e...
I am unable to move past this task in the training. I have followed the steps exactly as given but keep getting task failure.I attempted it as a System Admin and as Platform User.I attempted on multiple web browsers.I terminated my instance and opene...
Please ignore the business use case.The focus is only on understanding the GlideAggregate behavior below.I am learning GlideAggregate and want to understand why this is happening.I am running the following script in Background Scripts (sys.scripts): ...
Hello All,I’m looking for guidance on how to enable the Coral theme in our instance after upgrading from Xanadu to Zurich. I’ve searched through available articles but haven’t found anything that directly addresses this.Any help or pointers would be ...
Hello, Could you please confirm whether Sales Success Center accessible to ServiceNow partners or restricted to ServiceNow internal employees only? If partners do have access, could you please outline the eligibility criteria, required roles or permi...