ServiceNow to get a list of catalog item (sc_cat_item) associated with flows that include REST steps

[tuhinghosal]

How can we get a list of multiple catalog item (sc_cat_item) associated with flows that include REST steps, from that we will understand that those catalog items are associated with integrations?

[kaushal_snow]

Hi @tuhinghosal ,

While ServiceNow doesn’t provide a direct OOB attribute for this, here's how you can discover it....

How to Identify Catalog Items Used in REST Driven Flows...

1. Examine Flow Design with Flow Designer: Each catalog item linked to a flow or workflow has that association visible on its record via the Flow Designer or Workflow Editor. From there, you can manually open the flow definition and look for REST steps.

2. Query Flow Steps Programmatically

You can use GlideRecord scripts to search for REST steps in flow definitions checking tables like sys_flow_context, sys_flow_action, or sys_hub_step_instance filtered by step types like REST. Once identified, trace back to the flows and then to catalog items that trigger those flows....

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[Its_Azar]

Hi there @tuhinghosal 

You can query sc_cat_item → Flow Designer flows → check if those flows have REST steps. There’s no direct OOTB report, so you’ll need to script it:

Get all catalog items linked to flows (catalog_item field in flow_context or related tables).

For each flow, check sys_flow_action for actions of type REST.

Return matching catalog items.

This way you’ll know which catalog items trigger integrations.