Android App issue

[RayRoulstone]

Hi, 

I currently have an issue with the Andriod version of the Agent Mobile App.

We have modified the OOB Field Service Mobile application to include a new action that creates a record on a table in a custom application. This has been working fine until recently.

Now when an agent uses the action (via a link from a WOT record) it fails with a message "Could not execute the action".

The action itself is a script and it's not even running the script as I have put a statement to log text at the top and it's not executed.

This must be something to do with the Android version of the app as it works fine in the IOS version.

Has anybody seen this before?

Thanks

Ray

[Stan37]

Sorry, should have posted an update. I narrowed it down to a wifi issue on our end. I was able to clear it up by turning off wifi, clearing the browser cache and then reconnecting to wifi.  The Android version was fine for me.

[RayRoulstone · Accepted solution]

Sorry for some reason I haven't been seeing the notifications for this thread.

I did raise a HI ticket and it turned out to be an error in my code (despite it working previously). Anyhow i'm working now.

[Abhijeet Singh]

Hii @RayRoulstone ,
I am getting the same issue as yours .
Can you please tell me what is the error in your code.