Announcement on NOW mobile app

[agrawalg]

Hi All,

I am new to NOW mobile app can someone please guide with the steps to configure 'Announcement' on NOW Mobile app.

Regards,

Gunjan

[David Ha]

Hi agrawalg,

Different approaches as of Orlando:

• If you are familiar with Now Platform and can create your own custom announcement table, that is definitely one method.
• Another method is to have a standalone applet launcher that contains a bunch of media sections. Each media section can be associated to a clickable link that takes your end users to the specified URL.

If you're unfamiliar with configuring media sections, here's an example around ~48:00:
https://www.youtube.com/watch?v=_ndY8DEAZGM&list=PLkGSnjw5y2U5bf79MQ1BPDk6hwOjXY54D&index=1

To make your media section navigate to a URL, you need to configure a URL smart button and the function instance (location of your action) must be media/banner.

---

In the Paris release, the HR content plugin provides an out-of-the-box experience for announcements. The custom tables and workflows are already built for you. You can use this workflow out-of-the-box, customize it to your liking, or reverse engineer it so you can build your own custom table to make it work.

More details on mobile campaign feature for Paris:

https://docs.servicenow.com/bundle/paris-mobile/page/administer/tablet-mobile-ui/concept/mobile-camp...

Best,

David

[ALURU VISVA SA1]

Hi Agarwal,

We had the similar requirement to add announcements :

https://youtu.be/uKf-GNkGeyI

1)create a data item in studio with table as announcements and give the required filters.

2)Create a list applet in studio and add the data item to it, select the layout of your list header and form.

3)after configuring list applet, create a item section on your applet launcher where you want to show.

4)done

thank you.

[Krishna73]

Hi @ALURU VISVA SAI SRIKANTH , How can i restrict these announcements based on user criteria ??

I have specific announcemnets for specific ppl who so ever logs in i want to show based on there country.

How can we do this  ??

Thanks,

Krishna

[ALURU VISVA SA1]

Hi Krishna,

Yes you can do that, you must add the filter condition in data item and you can use scripted data item for this by giving condition as if current announcement country is same as logged in users country then show(similar it is dynamic condition we give in filters).

Thank you.

[Sadhana]

Hello @ALURU VISVA SAI SRIKANTH ,

What type of layout have you used for the applet ?

Also how are the announcements showing as blue and red differently?

Mine just looks like a card that can be scrolled sideways and o colors based on urgency as your video showed.

Can you show how have you configured it?

Thanks