Asset Tracking with QR

[SwathiBanda]

I'm seeking guidance on implementing asset tracking using the Hardware Asset module. Specifically, I want to:

- Track assets and their status (in stock room vs. assigned to employees)
- Scan QR codes to return assets to the stock room when employees leave

Can someone explain how to achieve this without using HAM and with QR code scanning capabilities?

[Runjay Patel]

Hi @SwathiBanda ,

To track asset you don’t require ham plugin. State and sub-state is there to track the asset.

you can generate qr or bar code for an asset.

See this blog for bar code generation: https://servicenowwithrunjay.com/barcode-or-qr-codes-generation-in-servicenow/

configure Now agent mobile to scan the bar code.

mobile configuration you can check this video: 

https://youtu.be/WmfessiJIIM?si=55avfl62gNnRtgBG

Accept and like the solution if it helped.

[richardedwa]

Hi SwathiBanda! For asset tracking, simply assign a unique QR code to each asset and store the details in a basic system like a spreadsheet. Employees can scan the code when they take an asset, updating it to assigned, and scan it again when returning it to mark it in stock. It’s a simple, effective way to track assets without needing a full management system.