Hi,
I am creating a mobile app using San Diego Now Request App (not agent). I have created a push notification to alert the caller when an incident is commented. I can get the notification to send but cannot open the notification on the mobile device. When the notification is tapped I receive an error, error opening URL. Previously, I was receiving an error, there is no application able to open this link. This was partly solved by installing the Now Agent app, but obvioiusly I do not want users to be requried to have this installed.
The message content is as follows:
(function buildJSON(/*GlideRecord*/ current, /*String*/ message, /*Object*/ attributes) {
var layoutFields = {"Identifier" : "number", "Description" : "short_description", "Status" : "state" };
return new global.ActionablePushPayloadBuilder(current, "ebb94d9c0f2033001befa68ca8767e4e", layoutFields).buildJSON();
//return new global.ActionablePushPayloadBuilder(current, "690c69e95310001068c3ddeeff7b1246", layoutFields).buildJSON();
})(current, message, attributes);
This is more or less the OTB message content.
Please can anyone advise how I configure thsi to open the incident in the Now Mobile (request) app.
Simon
