Can we control the width of variables on a catalog item in Now mobile?

[Dana2]

Hi all,

In Now mobile app, is there a way I can configure the width of a variable from a catalog item to take the full width of the screen? Setting the variable width to 100% doesn't work. I have 2 column layout.

What differentiates these fields from the others is that they have an info icon (image on the right) and I'm not sure how this causes the issue. As an example, once I choose a location the field will shrink at 50% of the width!

In the attached image on the left, Requester and Requested for take up only half of the screen's width while Email, Location etc are taking up the full width.

Thanks!

[dana_i]

Hi Manishverma,

It does seem like an odd issue. Do you experience it as well?

Thanks,

Dana

[Dana2 · Accepted solution]

Hi all,

For future reference, this is a known issue and will be fixed in Orlando Patch 5.

https://hi.service-now.com/kb_view.do?sys_kb_id=60762b48db39989023f4a345ca961943

Dana