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In an Order Guide, the same catalog item (e.g., My Item) needs to appear under two different section

Nagavardhini
Tera Contributor

In an Order Guide, the same catalog item (e.g., My Item) needs to appear under two different sections (e.g., “VP” and “CVP”). You want to show or hide certain fields based on the section or selection the user picks. Both the Order Guide and the catalog item have variables “VP” and “CVP” defined in a variable set.

For example:

  1. If the user selects “VP”, then the catalog item (My Item) should open with some fields hidden.
  2. If the user selects “CVP”, then the catalog item (My Item) should open with all fields displayed.
 

 

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Nagavardhini  

share some screenshots

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader