catalog items are not display on now mobile app

commonDev
Tera Expert

Hello everyone!

 

I just started customizing a now mobile app.

Create a new Launcher screen, and add 'Browse Services' in Launcher sections which it was predefined(i think it's demo data).

After that checking from my phone,

click 'Hardware" -> click "mobiles" but it show nothing.

In my instance, i have multi demo mobile catalog item data.

Like 'Apple iPhone 13 pro' availability set to 'Desktop and classic mobile'.

As same as Apple iPhone 13 is not showing anywhere.

 

what should have to do list up my catalog items on now mobile app?

Please help me!

2 REPLIES 2

palanikumar
Mega Sage

Availability is the correct field to set this visibility. Make sure there is no User criteria which is enabled to restrict access

Thank you,
Palani

Thank you for reply.

 

I checked about User criteria but it didn't work.

 

For example:

Developer Laptop (Mac) in Hardware category.

commonDev_0-1730683256674.pngcommonDev_1-1730683272004.png

 

Availability set to 'desktop and classic mobile',

it seems nothing about mobile read ACL and

There is nothing about  Available at location,  Available  for company, Available for department, Available for group, Available for user, not Available at location, Not Available for company, Not Available for department, Not Available for group and Not Available for user.

 

but All this configuration still did not showing in my now mobile.

it just show like this

commonDev_2-1730683571428.png

Do you have any other theory about this?

 

Thanks.