catalog items are not display on now mobile app
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10-31-2024 10:10 PM
Hello everyone!
I just started customizing a now mobile app.
Create a new Launcher screen, and add 'Browse Services' in Launcher sections which it was predefined(i think it's demo data).
After that checking from my phone,
click 'Hardware" -> click "mobiles" but it show nothing.
In my instance, i have multi demo mobile catalog item data.
Like 'Apple iPhone 13 pro' availability set to 'Desktop and classic mobile'.
As same as Apple iPhone 13 is not showing anywhere.
what should have to do list up my catalog items on now mobile app?
Please help me!

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11-01-2024 02:20 AM
Availability is the correct field to set this visibility. Make sure there is no User criteria which is enabled to restrict access
Palani
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11-03-2024 05:31 PM
Thank you for reply.
I checked about User criteria but it didn't work.
For example:
Developer Laptop (Mac) in Hardware category.
Availability set to 'desktop and classic mobile',
it seems nothing about mobile read ACL and
There is nothing about Available at location, Available for company, Available for department, Available for group, Available for user, not Available at location, Not Available for company, Not Available for department, Not Available for group and Not Available for user.
but All this configuration still did not showing in my now mobile.
it just show like this
Do you have any other theory about this?
Thanks.