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Dashboards in mobile app

mansigoel
Tera Contributor

Hello,

 

I want to display existing dashboards to the user in mobile app from web.

Can I do so? Please help.

4 REPLIES 4

Hanna_G
Kilo Sage

Hi @mansigoel 

This has been resolved in a similar thread over here: 
Solved: View Dashboard in Now Mobile app - ServiceNow Community

That should help you resolve your issue. 

Tanushree Maiti
Tera Patron

Hi @mansigoel 

 

Refer:

Mobile platform dashboards 

https://www.youtube.com/watch?v=yAIAcVg63hk

https://www.youtube.com/watch?v=1IJDXxg1faY

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Join us every month for our live Mobile App Academy sessions focused on managing and building ServiceNow mobile apps in real time. We'll have product experts on hand to walk through concepts, provide guidance, and answer your questions in a live setting.
Today we dive into the native mobile charts & dashboards on the ServiceNow Mobile Platform. We'll start with a quick overview then jump into building and enabling common configurations. Timestamps: Intro - 1:21 Overview of Mobile platform dashboards - 4:04 Manager Dashboard Demo - 9:10 Live ...

ajmalmuhamm
Tera Contributor

Out of the box, ServiceNow dashboards created for the web interface are not fully supported in the Mobile app. The Mobile app has its own UI framework and doesn't render standard web dashboards in the same way.

If you want to expose dashboard information on mobile, you have a few options:

  • Mobile Dashboards (if available in your release/licensing) for a mobile-optimized experience.
  • Create a Mobile Applet/Screen and display the required reports, lists, or KPI data using Mobile components.
  • If users only need to access the web dashboard, you can provide a deep link/URL to open it in the device's browser, although the experience won't be optimized for mobile.

If your requirement is to have the same interactive dashboard available inside the ServiceNow Mobile app, that's not supported out of the box. Instead, you'll typically need to recreate the required analytics using Mobile-friendly components.

If you can share whether you're using Now Mobile, Employee Center Mobile, or a custom Mobile app, it would help narrow down the best approach.

 
 
 

Siddhesh Jadhav
Kilo Sage