Changing logo inside the mobile app

[DhananjayM]

I understand ServiceNow has a native mobile app both for Android and iOS, while this is good, there isn't any way to customize the logo once the user logs in via the app. I understand that at mobile app icon level we cannot change it since its hosted on playstore or  apple store. but there should be a way we can  change the logo to show our company logo once we are into the app.

Please help me with this query/issue.

[Gaurav Bajaj]

Hi,

This might help.

Mobile Home Pages form

Thanks

Gaurav

[sireeshakilli]

Hi,

If your wish is to change the logo on the mobile app, this is not supported for now. You can request one enhancement request https://hi.service-now.com/nav_to.do?uri=/com.glideapp.servicecatalog_cat_item_view.do%3Fsysparm_id%...

Thanks,

Sireesha

[Aditya Telideva]

Hi Dhananjay,

You couldn't do this previously, but with Istanbul, you can:

• Configure the name and icon for an instance (this is different than the name and icon for the actual app, which is not configurable).

https://docs.servicenow.com/bundle/istanbul-release-notes/page/release-notes/servicenow-platform/mob...

Thanks,

aditya Telidevara

[Dave Smith1]

Aditya Telidevara wrote:

Hi Dhananjay,
You couldn't do this previously, but with Istanbul, you can:
Configure the name and icon for an instance (this is different than the name and icon for the actual app, which is not configurable).
https://docs.servicenow.com/bundle/istanbul-release-notes/page/release-notes/servicenow-platform/mob...
Thanks,
aditya Telidevara

Or rather, you can't.