Hi,
I am trying to configure AI voice agent in our end user portal by referring to this video but when following the Servicenow docs (link below), it is asking for telephony provider. But I dont want to setup AI voice agent when call is received but on click of widget as shown in the video.Any guidance or document link will really help to proceed.
Link to youtube video : link
ServiceNow docs: https://www.servicenow.com/docs/r/intelligent-experiences/create-an-ai-voice-service.html
