Create custom icon for now mobile app icon section?

[Joao Carlos1]

Hi,

My client wants to have the same icons on the Now mobile app as he got in service portal.

Is it possible to include additional icons on the icon section of now mobile app?

Thanks in advance,

Joao.

[Pratiksha Kalam]

Hello,

Can I add/customize it?

Until now (Orlando version) is not possible to customize Icons for Mobile Navigation bar

Please have look on this they have mentioned,

https://hi.service-now.com/nav_to.do?uri=/com.glideapp.servicecatalog_cat_item_view.do%3Fsysparm_id%...

https://community.servicenow.com/community?id=community_question&sys_id=75ed3e3cdb7b80d41cd8a345ca96...

If my answer is helpful mark correct!

Thanks,

Pratiksha

[epinetti]

HI Joao

I requested that feature in IDEA PORTAL -> Custom Mobile App icons 

Please Vote for it and everybody could enjoy of this missing feature 🙂

If it helps, Please mark ✅ Correct and 👍 Helpful.

Regards 🙂

[Joao Carlos1]

I will thanks,

What i don't understand is why we can't use all the catalog of font awesome. 

https://community.servicenow.com/community?id=community_article&sys_id=03e14d10db27ef406c1c02d5ca961...

Is it because they restricted which ones we can use? I tried that tutorial and It ends in a blank icon.

[epinetti]

HI Joao

Could you please share the table where you are expecting to use the icon because.... Yes, there is some limitations in some tables (Navigation bar, Applets, Applet Launcher) depending on what type of icon you want to use (Font,user, Image)

Please read Documentation (Mobile icons) and you can see there all the Icons available (really limited)

That why I opened that feature request

Regards

If it helps, Please mark ✅ Correct and 👍 Helpful.