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Custom data item 'No data available' for non admin users

Silvio_Marchio
Tera Expert

Hello everyone,

 

I have created a custom data item with a scripted query that seems works properly because I see properly the number of record that I've to get. 

Silvio_Marchio_0-1685962404078.png

But when I enter into the list I recevie 'No data available' for non-admin users.

Silvio_Marchio_1-1685962498542.png


The table is 'Announcements' so I gave to the user proper access via ACL and I checked that the expected announcement to be shown match with users' criteria.

Please your help might be very helpful

 

Kind regards 
SM

1 ACCEPTED SOLUTION

Doci
Mega Guru

@Silvio_Marchio when you impersonate to the user and go to "Announcements" table in instance, they can records? I believe not, so check ACL, before query BR, etc... Mobile is just showing what would they see in intance.
Kudos if helped

 

View solution in original post

2 REPLIES 2

Doci
Mega Guru

@Silvio_Marchio when you impersonate to the user and go to "Announcements" table in instance, they can records? I believe not, so check ACL, before query BR, etc... Mobile is just showing what would they see in intance.
Kudos if helped

 

Yes, I confirm was ACL component missing 🙂 

Thanks a lot