Customize Now Mobile People search results?

mejasonroar
Tera Contributor

I feel I'm missing something obvious, but is it possible to customize the fields that are displayed on a People search result in the Now Mobile app? I found the Screen UI policies and can hide fields, but when I try to show a field it seems like the field needs to already exist somewhere else first. I have tried looking in various places, but am expecting it's going to be something silly I missed. Thanks!

1 ACCEPTED SOLUTION

eadler
Tera Expert

Go to the Classic console > System Mobile > Applets.

Open the "Employee Profile" applet.

In the "Form Screen Segments" section, click on "User Profile Details".

On the "Screen Fields" related list, add/remove the fields you'd like to add.  

As a side note, if you add something like "Business Phone" and want the Smart Button to call it to be visible, add that in the "Function instances belonging to Screen" related list.

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7 REPLIES 7

eadler
Tera Expert

Go to the Classic console > System Mobile > Applets.

Open the "Employee Profile" applet.

In the "Form Screen Segments" section, click on "User Profile Details".

On the "Screen Fields" related list, add/remove the fields you'd like to add.  

As a side note, if you add something like "Business Phone" and want the Smart Button to call it to be visible, add that in the "Function instances belonging to Screen" related list.

David Ha
ServiceNow Employee
ServiceNow Employee

To add visuals to eadler's answer -- here's a youtube video with similar flow (around ~30 minute) where we added a field to the details/form screen of an applet using Platform UI:

https://www.youtube.com/watch?v=9rZ2JBUc-tk

mejasonroar
Tera Contributor

Thank you both very much! eadler's text plus the YouTube helped me find exactly where I should be and it worked perfectly!

Thanks again for the helpful responses!