Enable MFA only in Now Mobile App

[Luis Garcia]

Hello, we are installing in our devices the Now Mobile App, and I have a request on having also MFA (Multifactor authentication) to enter the instance in our App. My question is: can we install or activate MFA only for the App? Or if we activate MFA, every user has to enter the Instance and Mobile App using MFA? My goal is just to activate MFA for the Now Mobile App but if not possible, What would be the path to follow when using MFA for specific users? Thanks for your time. 

[Logan Poynter]

Hello Luis,

You may be able to do something with Adaptive authentication and MFA Contexts to say when the authentication is coming from Now Mobile to enforce MFA but when coming through a browser to not require it. 

Please mark my answer as correct/helpful if it has helped you.

Thanks,
Logan

[Luis Garcia]

Thanks Logan, I am reading the documentation provided and sounds like I need to understand first some other things. Hopefully this will help to achieve what I want. Is there any other suggestion to achieve on only having MFA when using Now Mobile App? 

[Logan Poynter]

I unfortunately don't have any experience with your requirement to offer a better suggestion but maybe someone else will. Our IdP SSO implementation falls back to 2FA when off the domain and that's what we use for Now Mobile login (in addition to the required Mobile pincode)

[VaranAwesomenow]

Hi @Luis Garcia  were you able to implement this requirement ?