Field Service Mobile - search bar configuration

lars7
Tera Guru

Hi

 

I have an issue in FS Mobile.. When I use a location string to search for Work Order Tasks in the "My Work" section I am not able to find the expected result - this is done when impersonating a field agent.

However, on my own admin user, when I use the same location string to search for it I am able to find the expected result. 

If I then switch back to the field agent user and instead of using the location string I use the WOT number, then I am able to find it.

 

Anyone who can explain?

 

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