How to allow login.do method for ServiceNow Agent app

[Daniel O_Connor]

Hi all,

I have a suite of users who do not authentication into our platform through SSO, but instead use login.do and have their own username and password.

These users would like to start using a ServiceNow Custom mobile app I have housed in Agent, but the login only presents the SSO method through our company login. 

Is there some method to enabling ServiceNow username and password login alongside SSO for Agent app? 

[Rosemarie]

1. After you download the app from the Apple App Store or the Google Play store, tap the icon on the homepage.
2. Use your regular login to sign in to the app.

www.myindigocard.com

[Daniel O_Connor]

Hey,

On the app first screen, just showing me instances, I don't see anything to press or select to login with username/password. 

Keeps bringing to our company SSO method. 

[MA11]

Hi, 

There's another option. On Native Client, choose the app you're interested, i.e. Mobile Agent, and Force Local Login On /Off , as you need.

[Brian161]

Thanks, it's worked

[Daniel O_Connor]

Sorry only coming back to this thread now, might take a look at this and see if it works.