How to change sparkle icon in now assist
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08-29-2025 04:22 AM
Hi All,
I’m trying to update the Now Assist icon color. When I inspect the element in the browser, I can see it is using the class .now-icon with the following CSS:
If I manually change the color in Inspect, it works, but the change doesn’t stay after refresh.
Can someone guide me where I need to apply this change so it is permanent?
Should I modify the Theme CSS in Service Portal?
Or is this controlled through UI Builder (Next Experience / Workspace)?
Any best practice on overriding the fill: currentcolor; for the Now Assist icon would be really helpful.
Thanks in advance!
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2 weeks ago
Change the first two in your theme to change the colour
// Now Assist Self Service FAB Entry Point
$now-sp-nass-FAB-gradient-color-1: $brand-primary-lighter !default;
$now-sp-nass-FAB-gradient-color-2: $brand-info !default;
$now-sp-nass-FAB-gradient-hover-color-1: $brand-primary-darker !default;
$now-sp-nass-FAB-gradient-hover-color-2: darken($brand-info, 10%) !default;
$now-sp-nass-FAB-gradient-active-color-1: $brand-primary !default;
$now-sp-nass-FAB-gradient-active-color-2: $brand-info !default;
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3129710
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2 weeks ago
Hi Immanuel,
Thanks for your reply.
The solution you suggested would change the icon's colors, but the goal is to replace that icon with a different one.