How to create a UI rule and create a field in the now mobile

TEJAS
Tera Contributor

3 weeks ago - last edited 3 weeks ago

Hi Community ,
As you can see in my screen shot this the now mobile app ,
As you see in quick links you can see Request IT assistance it is opening the create incident ,
I am new to now mobile app so how to go to that create incident and create a variable and add a ui rule for this create incident.
Below is the screen shot 

 

TEJAS_1-1779082442125.png

 

      TEJAS_0-1779082341217.png




Thanks in advance

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Sanjay191
Kilo Patron

3 weeks ago

Hi @TEJAS  

The mobile configuration works by passing the URL of the catalog item. Once the URL is configured, the mobile app automatically opens that catalog item. Since it directly uses the same catalog item, any changes made there — such as variables, UI policies, client scripts, or backend logic — will automatically reflect across mobile, backend, and portal without requiring separate mobile configuration , makesure you should be use the mesp on URL .

Because of this, there is no need to create additional configurations specifically for mobile. You only need to:

  • Add the required variables
  • Configure UI policies or client scripts
  • Pass the catalog item URL with the appropriate MESP keywords so it aligns correctly in the mobile experience

If there is a requirement for custom cards, layouts, list screens, or data items, those can also be created separately in mobile configurations. In such cases, UI rules and additional configurations can be used as needed.

Please let me know if anything else is required on this.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You


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