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How to customise the Catalog item page on Now Mobile app

RichardSaunders
Tera Guru

Hello, 

I'm looking for some pointers on the Now Mobile app. I'm fairly new to Mobile App Builder but have managed to configure it well enough to a certain point. 

 

Question...

How to edit the cart on the catalog item page?

 

After clicking 'Add to Cart' the Cart appears on the catalog item. However this goes to the OOTB sc_cart page, which isn't the right one. It should navigate to sc_cart_it. 

 

I've successfully set up the cart as a navigation tab and as a quick action function on the topic page. The issue is with the user experience: when navigating through topics and selecting an item, the cart that appears is the wrong one. I need it to redirect to our custom cart, which includes built-in approval processes.

 

IMG_1655.PNG.    IMG_1657.PNG

Bonus question! How to edit the Save as draft, Add to Cart, Order Now buttons

(Setting 'No order now' to true doesn't hide Order Now.)

 

Thanks in advance! 

   

11 REPLIES 11

@RichardSaunders can you explain a bit more on :

 

"Mobile Employee Service Portal configurations are required for the Mobile Native Application and cannot be modified"

 

I would have created one page route map for mesp with order 5.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

You cannot create a new 'Mobile Employee Service Portal' Page Route Map without an Invalid insert or error displaying "Mobile Employee Service Portal configurations are required for the Mobile Native Application and cannot be modified"

@RichardSaunders Seems to be a deadlock. Looks like SN does not want you to change the cart for mobile.

 

 OOB BR : "Prevent page route modification for MESP" is preventing the insert/update.

 

SN has restricted it to such a level, there could be a valid reason for that, maybe there is a chance of code break on mobile. 

 

Unfortunately I do not see any other way to achieve this.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

@RichardSaunders Do you want to open a HI case and get SN's comment on this?


Raghav
MVP 2023
LinkedIn

I did this morning. Will update their findings.