How to enable Knowledge article approval for NowMobile

Tabassum22
Tera Guru

Hello Experts,

 

I need to implement a knowledge article approval process for NowMobile. Currently, there is no out-of-the-box (OOTB) solution available for NowMobile after setting up the detail screen for knowledge articles. I'm facing a challenge because the sysapproval_approver table does not reference knowledge articles for approvals.

 

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What is the best approach to retrieve knowledge article details from a table for approval? Would using a database view be a suitable option?

Are there any alternative methods to display knowledge approval details on NowMobile?

 

 

Thanks & Regards,

Tabassum Sultana  

 

 

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