How to display Knowledge articles on Mobile Apps
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03-07-2022 08:27 AM
Hi,
I'm working on a task, where I have to display knowledge articles on Mobile apps. I can see an error on this Applicaton: ServiceNow NowMobile App - Knowledge Management Screens and Launcher Screen. And the mobile apps display the content like this:
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Agent Mobile App
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Now Mobile
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03-07-2022 08:33 AM
Hi
This solution helped with similar issue: https://community.servicenow.com/community?id=community_question&sys_id=a22a8f69db5cdbc01dcaf3231f96...
Make KBKnowledge script include accessible from all application scopes.
If you customized KBKnowledge script include you may also want revert it to base system.
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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03-07-2022 08:44 AM
Hi Sandeep,
It is already set to Accessible from all application scopes.
