How to generate a deep link in branded app?

SebastianB
Tera Guru

Dear ServiceNow Community,

 

I need some help regarding deep linking for a mobile branded app.

 

I'm aware of the deep link generator code:

var deepLinkGen= new global.MobileDeepLinkGenerator('request');
var link =  deepLinkGen.getFormScreenLink('XXXX', 'table', ''XXXX'');
gs.print(link);

This is working fine for the out of the box clients "Mobile" and "Agent", but it doesn't seems to work for a mobile branded app. My branded app is also from the type "request", but it will not open my app, it goes every time into the mobile browser of my smartphone.

 

When I install the mobile app it will redirect to app.

 

Any suggestions? Thanks and best regards.

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