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How to test Now Mobile or Now Agent mobile solutions

Diane Jackson
Tera Contributor

‎05-27-2020 10:41 AM

With the Classic mobile app we could use <instance>/$m.do to impersonate and test.  Does the Now Mobile and Now Agent also have a desktop, browser link to validate the experience?  Are there recommended simulators?

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atherakhtar
ServiceNow Employee
ServiceNow Employee

‎05-27-2020 11:01 AM

Hi,

There are no as such official simulators available for the new apps like we used to have $m.do simulator in the classic mobile app.

However development team at Service Now is knowing about this and something might be planned in the future release.

As of now you would have to rely on the mobile app or

You can try the below link

https://apkpure.com/servicenow%C2%AE-agent/com.servicenow.fulfiller

And try loading into an android simlator.

Please mark this as helpful/correct to help other.

Thanks,

Ather

Peter de Bock1
Mega Guru

‎12-11-2020 01:55 AM

hi Alberto and others, you can use AirBeam to mirror your Iphone on your Windows laptop. It's not an emulator, but more a mirror/simulator of your Iphone and it's completely free. So, the control is still on your iphone while it's been mirrored on your Windows laptop within Chrome. Note that only Chrome is supported. It's one of the most easiest ways of having your Iphone on your Windows laptop for demonstration sessions and it's completely free. With below URL a QR code is shown to install it on your Iphone first. Within 5 minutes I had it working.

https://www.airbeam.tv/nl/screen-mirroring-iphone-ipad/mac-windows

Please mark helpfull or mark correct when it does 🙂

regards, Peter

 

 

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Vincent_Shaw
Mega Contributor

2 weeks ago

Hi Diane, for Now Mobile and Now Agent there isn’t a direct desktop/browser link like the Classic app. The recommended way to test is using the official mobile simulators or device emulators provided by ServiceNow, which let you preview the app experience on different devices.

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thomasender34
Giga Contributor

a week ago

For Now Mobile and Now Agent, there isn’t a direct $m.do-style link like in Classic. To test the experience:

  1. Use the mobile apps directly on a device or emulator.

  2. Browser simulation: ServiceNow provides a preview mode in the Now Platform UI, but it’s limited compared to the real app.

  3. Simulators/emulators: Use Android Studio or Xcode simulators to test mobile functionality without a physical device.

  4. Impersonation: You can still impersonate users in the platform to validate permissions and workflows, which helps replicate the end-user experience.

This approach lets you verify functionality and UI before deployment.

 
 
 
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