Is Glide Email Outbound allows us to send email without creating a notification record in instance?

Vijay Talupula
Tera Guru
Tera Guru

Is Glide Email Outbound allows us to send email without creating a notification record in instance?

 

Thanks

Vijay

1 ACCEPTED SOLUTION

Harish Kota
Kilo Sage

Hi @Vijay Talupula 

 

Yes, Glide Email Outbound allows us to send email without creating a notification record in the instance.

 

Please find below the steps to achieve this:

 

GlideEmailOutbound: API allows creating emails directly without using any email notifications. go through the below link for more information and examples.

 

https://developer.servicenow.com/dev.do#!/reference/api/tokyo/server/no-namespace/c_GlideEmailOutbou...

 

Also, please find the below screenshot of the sample code, you can update the email address with your own.

 

HarishKota_0-1686562667674.png

 

Please hit like/accept as solution, if the above information is worked/useful for you.

 

Thanks,

Harish Kota

View solution in original post

5 REPLIES 5

Mohan raj
Mega Sage

Hi @Vijay Talupula,

 

Yes, GlideEmailOutbound class to send an email without creating a notification record in the Instance.

 

To known more information about GlideEmailOutbound refer below article

https://www.servicenow.com/community/developer-articles/glideemailoutbound-send-notifications-using-...

 

Documentation : https://docs.servicenow.com/en-US/bundle/rome-application-development/page/app-store/dev_portal/API_...

 

If my response helps you to resolve the issue close the question by Accepting solution and hit thumb icon. From Correct answers others will get benefited in future.

Regards,

Mohan.

Harish Kota
Kilo Sage

Hi @Vijay Talupula 

 

Yes, Glide Email Outbound allows us to send email without creating a notification record in the instance.

 

Please find below the steps to achieve this:

 

GlideEmailOutbound: API allows creating emails directly without using any email notifications. go through the below link for more information and examples.

 

https://developer.servicenow.com/dev.do#!/reference/api/tokyo/server/no-namespace/c_GlideEmailOutbou...

 

Also, please find the below screenshot of the sample code, you can update the email address with your own.

 

HarishKota_0-1686562667674.png

 

Please hit like/accept as solution, if the above information is worked/useful for you.

 

Thanks,

Harish Kota

Thank you Harish! for the explanation and code, I have tried, it's worked for me

HAMDI Oussema
Tera Contributor

It needs to be under global application