Is it possible to pre-populate the Service Now instance on the mobile app when deploying via EMM
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01-14-2022 04:07 AM
Does anyone know how to pre-populate the Service Now instance name on the app when deploying for iOS please?
It works fine for Android but there is no option to simply enter the URL for iOS (please see screen shot).
I have seen the following guide:
https://docs.servicenow.com/bundle/rome-mobile/page/administer/tablet-mobile-ui/reference/appconfig.html
Which mentions keys and values but my MDM does not have such fields just one field for "Configuration command" or Configuration URI
Thank you
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Mobile app configuration
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01-27-2022 09:19 AM
just try giving only the url ( with both double quotes and without quotes) once
https://wates.service-now.com
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
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01-28-2022 01:06 AM
Thanks again Paulsylo but it is still refusing to populate.