Is it possible to pre-populate the Service Now instance on the mobile app when deploying via EMM

James Buckland
Kilo Explorer

Does anyone know how to pre-populate the Service Now instance name on the app when deploying for iOS please?

It works fine for Android but there is no option to simply enter the URL for iOS (please see screen shot).

 I have seen the following guide:

https://docs.servicenow.com/bundle/rome-mobile/page/administer/tablet-mobile-ui/reference/appconfig.html

Which mentions keys and values but my MDM does not have such fields just one field for "Configuration command" or Configuration URI

 

Thank you

6 REPLIES 6

just try giving only the url ( with both double quotes and without quotes) once

https://wates.service-now.com

 

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

Thanks again Paulsylo but it is still refusing to populate.