knowledge approval

manumanoj
Tera Contributor

Hi,

Is there a way to show Knowledge articles  approvals in Now mobile app? I have the approvals for change and requests showing but not knowledge articles.

1 REPLY 1

PaulSylo
Tera Sage
Tera Sage

Hello @manumanoj  

The out-of-the-box ‘My Approvals’ applet provides the ability for users to approve or reject approvals for three tables (Request, Requested Item, and Change Request).  However, there is one post for additional configuration from my peer MVP @Nia McCash!

 

Link: https://www.servicenow.com/community/mobile-apps-platform-forum/knowledge-approvals-for-agent-mobile...

 

Follow the JSON from page 10 to 12 .

 

https://www.servicenow.com/community/mobile-apps-platform-forum/knowledge-approvals-for-agent-mobile...

Regards,
PaulSylo

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