Mobile App - Agent need to add Knowledge Articles
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-08-2023 06:06 AM
I recently started trying to get our Mobile App, Agent, set up for use by our IT techs and noticed that there isn't Knowledge Articles - how do I add this so our techs can search our existing KB articles?
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-08-2023 06:33 AM
Hello @carlav ,
Please chek the below links
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0779010
If I was able to help you with your case, please click the Thumb Icon and mark as Correct.