Mobile App - Agent need to add Knowledge Articles

carlav
Kilo Guru

I recently started trying to get our Mobile App, Agent, set up for use by our IT techs and noticed that there isn't Knowledge Articles - how do I add this so our techs can search our existing KB articles?

1 REPLY 1

Omkar Kumbhar
Mega Sage
Mega Sage

Hello @carlav ,

Please chek the below links

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0779010

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/knowledge-management/t...

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.