Mobile App Now / Agent vs Intune

Elias11
Giga Expert

Hi All,

 

does anyone know how I can block to connect on the normal Mobile Now App or Mobile Agent?

I want that every user in our company to install only the Intune app but if someone install the other one without intune, 

is there a way to restrict it them to connect?

 

thanks

Elias

6 REPLIES 6

Fu
ServiceNow Employee
ServiceNow Employee

Have you looked at Intune application proxy? Not sure if your instance is on-prem.

https://docs.microsoft.com/en-us/azure/active-directory/manage-apps/application-proxy#how-does-appli...

 

If you can use this, you can apply app protection policies where you set Edge as the managed browser. With ServiceNow mobile app with Intune SDK, you can set the browser to Edge using app config for BYOD.

https://docs.servicenow.com/bundle/orlando-mobile/page/administer/tablet-mobile-ui/task/mobile-brows...

 

ServiceNow mobile app (non-Intune SDK) uses the OS's default browser for SSO which is Safari (iOS) or Chrome (Android). Your app protection policy will deny authentication if it's not from an Edge browser. 

We're in the same boat - did you get a solution for this issue?