Mobile Quick Action not showing in Mobile App

triciav
Kilo Sage

This is very frustrating! The new development of Mobile App

I followed the instructions https://docs.servicenow.com/bundle/newyork-it-service-management/page/administer/mobile-employee/tas...

When I launch my Mobile App I am not seeing the Quick action anywhere.

I created a new QUick Action for a catalog item

I added it to the Quick Actions Menu Maps for my Launcher

When I go into the Mobile app it is nowhere to be found.

 

1 ACCEPTED SOLUTION

deanproctor
ServiceNow Employee
ServiceNow Employee

Hello, 

Have a look at this document and the video in the doc. See if you followed the configuration in this video.

 

https://docs.servicenow.com/bundle/newyork-mobile/page/administer/mobile-employee/task/add-quick-act...

 

If you have could you provide a screenshot and the details of your quick action setup, what page have you associated it with. 

 

Thanks

Dean

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3 REPLIES 3

deanproctor
ServiceNow Employee
ServiceNow Employee

Hello, 

Have a look at this document and the video in the doc. See if you followed the configuration in this video.

 

https://docs.servicenow.com/bundle/newyork-mobile/page/administer/mobile-employee/task/add-quick-act...

 

If you have could you provide a screenshot and the details of your quick action setup, what page have you associated it with. 

 

Thanks

Dean

Thank you I got it to work

So I am for somereason missing the ability to insert:

find_real_file.png