No applications are visible in instance.

Allu Gopal1
Giga Guru

There is no application visible in mobile app while login. How can i see the application and applet launcher for home page.

Image from Gboard Clipboard

Regards,

Allu Gopal.

1 ACCEPTED SOLUTION

Ct111
Giga Sage

Hello,

It seems yyou are missing installing some OOB applications like for ITSM below

ITSM Mobile (com.sn_itsm_mobile)  : Just activate it to get basics view

 

Plz chck this thread where similar issue is faced by another users

https://community.servicenow.com/community?id=community_question&sys_id=1119a407dbd004145129a851ca96199d

Mark my ANSWER as CORRECT and HELPFUL if it helps

View solution in original post

3 REPLIES 3

Ct111
Giga Sage

Hello,

It seems yyou are missing installing some OOB applications like for ITSM below

ITSM Mobile (com.sn_itsm_mobile)  : Just activate it to get basics view

 

Plz chck this thread where similar issue is faced by another users

https://community.servicenow.com/community?id=community_question&sys_id=1119a407dbd004145129a851ca96199d

Mark my ANSWER as CORRECT and HELPFUL if it helps

It wored Thanks. But i am unable to see anything in the virtual agent Quick action.

Image from Gboard Clipboard

 

Regards,

Allu Gopal.

Jeff Currier
ServiceNow Employee
ServiceNow Employee

You will want to activate the appropriate mobile plugins.  Go to System Applications -> All Available Applications -> All and pick the mobile plugin(s) you want to add

 

Also, you may want to verify if you are using Now Mobile (for requestors) or Now Agent (for support staff).  Often those get confused.