Notifications Count is incorrect on NowMobile

Jazz
Tera Contributor

Hi, 

I am currently testing the NowMobile app. 

The number count indicated as the number of notifications is not correct. Always showing > 90 but when I go into Notifications, there is only < 5.

 

I have looked everywhere how to amend this. Please help. Thanks

7 REPLIES 7

Ardeshna
Tera Contributor

Mark them as 'Read' in sys_push_request table. Kill the app and reload after few minutes the count should disappear.

Very helpful, thank you!

Extremely helpful and should be the answer to the post. I had the issue where the spinner was just stuck spinning. Turned out that user had thousands of unread push notifications. I deleted them all and the problem gone!