User Activity
07-09-2025
Hi. For a few weeks now we have been stumped technically with a requirement. We are using universal requests to serve up a catalog item on the portal. The problem is that we want to get hold of the record number in order to use it in an onLoad catalo...
Hi all. I have the following scheduled job script that should look for a specific catalog item and then clear out certain variables. The variables should only be cleared on request items that have been closed for 30 days. My issue is that how do I ge...
Hi everyone. I seem to be getting strange results when trying to report on topic usage by device type. My report is on the sys_cs_conversation_task table where I then dot walk to sys_cs_conversation to get the device type. I'm reporting on where topi...
08-23-2023
Hi all. I have a topic block for "Create Incident", that as part of the flow allows the caller to add attachments. During testing we have seen that if we upload an empty attachment, a corrupt attachment or a non supported file type, the chat stops an...
11-16-2020
Hi all,
I have the following issue with getDayOfWeekLocalTime. If i pick the 5th December, its returning 2 (Tuesday) instead of a 6 (Saturday). It does seems to work fine if i change the date format in my user profile to yyyy-MM-dd.
Below is my scrip...
