Hello everyone, I currently have a problem on my Now Mobile app.
When I developp the menu while being on an article the text is almost not visible because the background is too dark :
I would like to be able to make the background being white. So I looked for the theme of my mobile application and found this :
So I looked on my Mobile UX Themes and tried to tweak some rgb values but without success :
Do you know if there is some ways to edit the color of this particular section on the Now Mobil App ?
Thank you for the help !
Damien
Hello @Damien1 ,
You can go to this table 'sys_sg_client_theme' or search on navigation 'Mobile app theme' and open the theme that you want to change the color and change it.
Also, you can refer this article this will help you: https://docs.servicenow.com/bundle/vancouver-mobile/page/administer/tablet-mobile-ui/reference/sg-th...
Please hit on the helpful button and mark it as an Answer.✔️
Thank you.
Hello @mihirlimje867,
Thank you for the help, I searched a bit more and found that this particular section isn't customized by the Mobile Themes, but since I do a redirection to my Service Portal, it should be customized by my portal.
However when I go to my Branding Editor on my portal, I can clearly see that my navigation bar is white :
Even when I go to the Service Portal on my computer, I can see that the Nav Bar is well customized :
So I don't understand why it wouldn't be the same on my now mobile application.
And I also forgot to mention earlier that I'm using a view named kb_view2 so my url looks like this : /sp?id=kb_view2
If you have any clue on what I could investiguate next, please feel free to answer.
Thank you.
Damien
Hello @Damien1 ,
If you think the above reply for the theme is helpful, please click on the helpful button.
If we are talking about the portal you need to change the /mesp portal for your mobile device instead of the /sp.
Step 1: If you want to customize the portal for mobile then simply first open any page on the /sp portal whatever you want.
Step 2: After opening the page you need to change the URL. Just replace /sp to /mesp.
and then edit the open /mesp page. It will be reflecting in your mobile app.
For your scenario user this URL: /mesp?id=kb_view2
Please hit on the helpful button and mark it as an Answer.
Thank you.
