PDI is not available

[PavanBV]

Hi Team,

My PDI is not available since this morning. Has anyone faced this issue before? I tried reaching out to the SN support center but i cant access the portal with my personal ID. 

[Ravi Chandra_K]

Hello @PavanBV 

The SN doesn't support PDIs.

Please check again after sometime. When was the last time you logged in?

It might have been claimed back in to the pool. You can release this instance and request for new instance 

Please Mark this answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra 

[PavanBV]

Hi @Ravi Chandra_K  - I accessed it yesterday and was active throughout the day and if I remember correctly, this instance was procured after the email from SN about the PDI migration to the new DC. I released the old one that I was having till then and got this new one.

[PavanBV]

It looks like some maintenance activity is going on. 

[Ravi Chandra_K]

Let's hope you get your old one back if there was some work in that PDI.

If not, you can always request a new one.

Please Mark this answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra