PDI is not available

[PavanBV]

Hi Team,

My PDI is not available since this morning. Has anyone faced this issue before? I tried reaching out to the SN support center but i cant access the portal with my personal ID. 

[dgarad]

Hi @PavanBV 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

1. wait - nobody can tell you how long it will take
2. if you get tired of waiting, release your instance and request a fresh installation. Please note, that any work that you might have done and haven't backed up will be lost. 

[Prasanna_Patil]

Hi,

I think you will have to wait for sometime and try accessing it again

[Dnyaneshwaree]

Hello @PavanBV ,

Wait and try after sometime.

Thank You!!