Change Mobile Agent Default Page

[Cheri M]

Our Mobile Agent default page is this Applications page. I don't want it, I can't find it to set it to inactive.  I am searching the internet and our environment with no luck. Does anyone know where I can find this and replace it with something useful? We are in Utah patch 4.

 

[nameisnani]

Hi @Cheri M 

To change the default page in the ServiceNow Mobile Agent application, you need to:

1. Go to System > Mobile UI > Home Screen > Home Page Collections.
2. Click on the Home Page Collection that you want to change the default page for.
3. In the Home Pages section, click on the Edit button for the page that you want to be the default page.
4. In the Default field, select Yes.
5. Click on the Save button.

The next time you open the ServiceNow Mobile Agent application, the page that you set as the default page will be the one that is displayed.

In your case, the default page is called Applications. To set this page to inactive, you need to:

1. In the Home Page Collection form, click on the Inactive checkbox for the Applications page.
2. Click on the Save button.

The Applications page will now be inactive and will not be displayed when you open the ServiceNow Mobile Agent application.

You can then replace the Applications page with a different page that you want to be the default page.

Here are the steps to replace the Applications page with a different page:

1. In the Home Page Collection form, click on the Add button.
2. In the Home Page field, select the page that you want to be the default page.
3. Click on the Save button.

The next time you open the ServiceNow Mobile Agent application, the page that you selected will be the one that is displayed.

Please mark the answer as correct solution and helpful if helped.

[Cheri M]

Thank you!  Perfect instructions.

[Cheri M]

I responded too soon!  I disabled this and it still showing in Mobile Agent.  I've done the same in my PDI and created a new homepage and this still shows even though it is disabled.

[MR1]

Did you find the solution for it?

Thanks