Reference Qualifier in Mobile Agent App

Avik3
Giga Contributor

Hi,

I have created a mobile function to create assets in the new Agent App. The Function contains fields like 'Model' and 'Model Category' . However I'd like the Model search to be limited to models within the chosen model category. 

Is there any way to apply such reference qualifier in the Mobile agent app ?

Thanks,

Avik

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

which mobile app you are using?

there is a known issue for this i.e. advanced reference qualifier issue in mobile UI

https://hi.service-now.com/kb_view.do?sysparm_article=KB0541017

Not sure if you will have to apply some filters for this

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

10 REPLIES 10

We are having the same issue.  Adding the dependent field did not work and it broke the platform view.  Are reference qualifiers going to be supported in a future release?