Restricted by Access Control in Now Mobile

Navya Sri Garla
Tera Contributor

‎05-09-2022 05:05 AM

Hi,

I have created a List Applet that shows all the catalog tasks assigned to me.

it is throwing an error :
find_real_file.png

I have checked all the ACL'S and user has all the required roles.

how can I find where it is wrong?

Thank you!

Labels:
Preview file
96 KB
Preview file
227 KB
Preview file
96 KB
Preview file
129 KB
0 Helpfuls
  • 1,696 Views
3 REPLIES 3

Muralidharan BS
Mega Sage
Mega Sage

‎05-09-2022 05:09 AM

1. Log out

2. clear the cache of the app

3. try login to check

If you still face issues,

just log in as another user in the app and try it. 

 

0 Helpfuls

Rameswar1
ServiceNow Employee
ServiceNow Employee

‎05-09-2022 07:18 AM

This error in the apps do not necessarily point to ACLs (the same data would be restricted in the platform UI too if it is due to an ACL)
Please review the data item associated to the screen, change the conditions/ script on it and observe if the data can be accessed.

annc_
Tera Expert

‎05-09-2022 09:11 AM

Please see my answer in Mobile App access issue - Mobile Apps & Platform - Question - ServiceNow Community

0 Helpfuls