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‎03-10-2022 03:54 AM
I want to use ServiceNow in my mobile browser.
I would appreciate it if you could tell me if there is any material that shows the restrictions when using ServiceNow from the browser.
Thank you.
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‎03-10-2022 07:10 AM
Accessing the ServiceNow instance on a mobile browser shows you the classic mobile view ($m.do).
You can check out the below document for the unsupported features in this view
Accessing an instance on a mobile device web browser
(Note, ServiceNow recommends that you switch to the more modern mobile apps like Now Mobile, Mobile agent)

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‎03-10-2022 07:10 AM
Accessing the ServiceNow instance on a mobile browser shows you the classic mobile view ($m.do).
You can check out the below document for the unsupported features in this view
Accessing an instance on a mobile device web browser
(Note, ServiceNow recommends that you switch to the more modern mobile apps like Now Mobile, Mobile agent)
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‎03-10-2022 10:50 PM
Hi Rameswar.
Thank you for answering!
Does it mean that most of the functions of the PC version can be used in the app version?
Thank you.

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‎03-11-2022 12:58 AM
Yes, the ServiceNow apps do come with solutions for most of the ITSM/ HR/ FSM needs and have a lot of flexibility for additional implementations. The below doc would be a good place to start learning about the features and functionalities offered:
https://docs.servicenow.com/bundle/rome-mobile/page/administer/tablet-mobile-ui/concept/mobile-confi...
Thanks!