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ServiceNow Classic Mobile App (APK File)

kapilm
Kilo Contributor

We are planning to automate the mobile test cases, so to proceed further we need few information.

1. We came to know through ServiceNow docs that ServiceNow currently does not distribute the APK file to customers, However still want to confirm by any means shall we get the latest version of APK file for ServiceNow Classic mobile app ?

2. Is there any major difference/limitations in automating using Mobile view ($m.do) from desktop browser compared to automating using .apk file ?

Thanks in advance.

Kapil.

7 REPLIES 7

Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

Hi Kapil,

I'm just curious if this is the way to go since there is a whole new mobile and process of building stuff there and it will so much more powerful than the old app.

//Göran
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Hi,

Is there any process or document to generate apk file for our Mobile Application.

Vinay5
Kilo Contributor

Hi Kapil,

Are you able to generate apk for your mobile application?

If yes please tell me the process or if u have any document  please let me know.

shakir fateh
Kilo Explorer

How do I set up ServiceNow Classic?

In 4 Simple Steps, I will show you how to use ServiceNow Classic.apk app on your Phone once you are done downloading it:

 

Step 1: Download the ServiceNow Classic.apk on your device

You can do this right now, by using any of our download mirrors below. Its 99% guaranteed to work . If you download the apk on a computer, make sure to move it to your android device.  

 

Step 2: Allow Third Party apps on your device.

To install the ServiceNow Classic.apk, you must make sure that third party apps are currently enabled as an installation source. Just Go to Menu > Settings > Security > and check Unknown Sources to allow your phone to install apps from sources other than the Google Play Store.
On Android 8.0 Oreo, rather than check a global setting to allow installation from unknown sources, you will be prompted to allow your browser or file manager to install APKs the first time you attempt to do so.

 

Step 3: Goto Your File manager or browser location

You will now need to locate the ServiceNow Classic.apk file you just downloaded.
If you prefer, you can also download a file manager app here so you can easily find files on your Android device.
Once you have located the ServiceNow Classic.apk file, click it and it will start the normal installation process. Tap "Yes" when prompted for anything. However, be sure to read all on-screen prompts.

 

Step 4: Enjoy

ServiceNow Classic is now installed on your device. Enjoy!

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