We have a custom application set up with Agent Mobile, and only 1 specific role is needed to access the custom application. I have confirmed that other users are able to access the app, and they see the applet launchers properly, but 1 user is unable to see the applet launchers from the custom application, and can only see the notification and settings launchers. The user definitely has the specific role needed to access the application, and he is able to view the launchers in our development instance, but not in our production instance. We've also tried using a different phone, but he is unable to see the applet launchers in the custom app (in prod). Has anyone else had this issue?
